Tag: technology

Solar roads may brighten your drive.

IF YOUR job is filling in road potholes may I humbly suggest you make your way to the Jobcentre.

Not because the money for doing this essential work has run out but because potholes are a thing of the past. I realise at this point you may be thinking that I am on some illicit substance. Stick with me. The world of road surfacing is about to undergo a massive innovation. Solar roads.

Imagine you get up in the morning, flick on the kettle and your cuppa is powered from the energy captured by the miles of road outside your house.

Passengers continue to rely on staff

Passengers still value the ‘human face’ of staff on the ground despite all the new technology available.

The latest research asked rail passengers what they think about staff and the value they add to their journey experience.

This research found that:

  • Passengers value the guidance and reassurance that staff provide when buying tickets. However, this help doesn’t necessarily mean it has to come from behind a ticket office counter.
  • Staff are the human face of the railway. Their interaction with passengers, and the information they provide, particularly when journeys are disrupted, is important.
  • A visible staff presence makes passengers feel safer at stations and on trains.